Refund policy

we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

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1. Return Window

You have 7 days from the date of delivery to request a return or exchange for your items.

2. Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging with all tags intact.

• Accompanied by the receipt or proof of purchase.

3. Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons, including:

• Personal care items or bodysuits (if the seal is broken or used).

• Items on clearance or marked as "Final Sale."

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved Refunds: Will be processed to your original method of payment within 5-7 business days.

• Shipping Costs: Original shipping charges are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your total.

5. Damaged or Wrong Items

If you received a damaged product or the wrong item, please email us immediately at cretech90@gmail.com with a photo of the product. We will arrange a replacement or full refund at no extra cost to you.

6. Contact Information

For all return-related queries, please reach out to:

• Email: cretech90@gmail.com

• Address: A08, Nana Varachha, Surat, Gujarat - 395002